Privacy Policy
Last updated:
Solenna Design Studio ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Business or company name
Website or social media links
Project details and service inquiries
Information you provide when booking a call or submitting a contact form
We may also automatically collect limited technical information when you visit our website, such as:
IP address
Browser type
Device information
Pages visited
General website usage data
2. How We Use Your Information
We may use your information to:
Respond to your inquiries
Schedule discovery calls or consultations
Provide our design, website, funnel, branding, and visibility services
Communicate about your project
Send important updates related to our services
Improve our website and user experience
Understand how visitors interact with our website
Maintain business and client records
We will only use your information for legitimate business purposes and will not sell your personal information to third parties.
3. Booking and Contact Forms
When you book a call or contact Solenna Design Studio through our website, we may collect the information necessary to communicate with you and provide our services.
Our website may use third-party platforms such as scheduling, email, analytics, website hosting, or form providers. These platforms may collect and process information according to their own privacy policies.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may help us:
Remember your preferences
Analyze website traffic
Improve website performance
Understand which pages and content are most useful to visitors
You can usually control or disable cookies through your browser settings.
5. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmitting information over the internet or storing electronic data is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
6. Sharing Your Information
We may share information only when necessary to operate our business and provide our services.
This may include trusted third-party providers that help us with:
Website hosting
Scheduling and appointment booking
Email communication
Analytics
Payment processing
Project management and collaboration
These providers may only access information necessary to perform their services.
We may also disclose information if required by law or when necessary to protect our legal rights, safety, or property.
7. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
Once you leave our website, we are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to inquiries
Provide our services
Maintain business records
Meet legal, accounting, or reporting requirements
Resolve disputes
When information is no longer needed, we will take reasonable steps to delete or securely dispose of it.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, where applicable
Withdraw consent for certain uses of your information
Ask questions about how your information is collected or used
To make a privacy-related request, please contact us using the information below.
10. Children's Privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 18.
If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to remove that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, website, or applicable requirements.
Any updates will be posted on this page, and the Last Updated date will be revised accordingly.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Solenna Design Studio
Based in the Philippines
Email: hello@solennadesign.com
